Business Quality

Nowadays, quality is of great importance to all established producers of branded goods. Yet how does successful quality management function? What does quality mean? What are the tasks that a Quality Officer or Quality Manager have to fulfill? You will be able to look forward to an exciting dialogue on these and other questions with our keynote speakers. Book a top Business Quality Speaker at Speakers.com!

Jeffrey Pfeffer

Author, Well-Known Leadership Expert and Professor of Organizational Behavior

Author, Well-Known Leadership Expert and Professor of Organizational Behavior Jeffrey Pfeffer is the Thomas D. Dee II Professor of Organizational Behavior at the Graduate School of Business, Stanford University where he has taught since 1979.  He is a well-known author […]

In-Person Fee Range
$20,001 to $50,000
(Inquire for virtual fee)

Travels From
Massachusetts, United States


Frederick Reichheld

Bain Fellow and Founder of Bain & Company’s Loyalty Practice

Bain Fellow and Founder of Bain & Company’s Loyalty Practice Fred Reichheld is a Bain Fellow and founder of Bain & Company’s Loyalty Practice, which helps companies achieve results through customer and employee loyalty. He is the creator of Net […]

In-Person Fee Range
$20,001 to $50,000
(Inquire for virtual fee)

Travels From
Massachusetts, United States


Dick Ruhe

Management Consultant, Author and Blanchard Training speaker

Dr. Ruhe is a cherished motivational speaker, as well as a celebrated corporate consultant and trainer. Throughout his highly spirited presentations on productivity improvement, change, and customer loyalty, Dick insightfully connects with attendees’ core issues and inspires a deep desire […]

In-Person Fee Range
$5,000 to $10,000
(Inquire for virtual fee)

Travels From
California, United States


John Spence

Internationally recognized Executive Leadership Coach and Author of Excellence By Design Leadership and Awesomely Simple

Internationally Recognized Executive Leadership Coach, Author of Excellence By Design Leadership and Awesomely Simple At the age of just 26, John was named CEO of an international Rockefeller foundation, overseeing projects in 20 countries and reporting directly to the Chairman of […]

In-Person Fee Range
$10,001 to $20,000
(Inquire for virtual fee)

Travels From
Florida, United States


John Tschohl

Customer service guru and author of e-Service.

Developer of World’s First Customer Service Training System John Tschohl, called the "guru of customer service" by Time and Entrepreneur magazines, is a best selling author and president of Service Quality Institute, the global leader in customer service. For the […]

In-Person Fee Range
$10,001 to $20,000
(Inquire for virtual fee)

Travels From
Minnesota, United States


Teri Yanovitch

Leading Expert on Customer Service Excellence

Leading Expert on Service Excellence Teri Yanovitch has been on the frontlines of industry for nearly three decades – including as a seminar leader and keynote speaker for the Disney Institute, a vice president for the pioneering quality management firm, […]

In-Person Fee Range
Call for Fee
(Inquire for virtual fee)

Travels From
Florida, United States


Jon Younger

Human Resources Authority

Human Resources Authority Jon Younger is partner emeritus of the RBL Group.  While a partner at RBL, he built the firm’s strategic HR practice, and was a director of the RBL Institute.  He continues to consult with select clients in […]

In-Person Fee Range
$5,000 to $10,000
(Inquire for virtual fee)

Travels From
New Jersey, United States


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