From the Wall Street Journal bestselling author of Growth IQ, Tiffani Bova, comes The Experience Mindset: Changing the Way You Think About Growth. It’s a guide to enhancing customer and employee experience simultaneously for unprecedented revenue growth. Based on exclusive research from two Salesforce-sponsored studies of thousands of employees and c-suite executives, The Experience Mindset details exactly how your company can adopt an Experience Mindset, at scale. It’s not enough to know that happy employees equals happy customers. You must have an intentional, balanced approach to company strategy that involves all stakeholders – IT, Marketing, Sales, Operations, and HR – with KPIs and ownership over outcomes. Book an inspiring sales speaker like Tiffani Bova at Speakers.com today.
