Cindy Solomon Speaker Biography
Internationally Recognized Leadership and Customer Service Expert
Cindy Solomon is one of the most sought after leadership and customer loyalty speakers in the country. Over the past two decades, she has helped literally thousands of individuals and hundreds of organizations like yours build bottom-line results by creating profitable, long-term relationships with customers, leaders, and employees alike.
Leadership Speaker
Cindy’s innovative keynote speaking programs were born out of personal insights from her time as a senior leader in corporate America and the vast experience she has gathered as a renowned strategic consultant. The combination is a powerful mix of engaging examples and motivational advice that enable you to create more courageous leaders and extraordinary levels of service. Whether you operate in the corporate sector, public sector or professional association arena, your attendees are sure to gain energy and momentum from Cindy’s humorous and compelling insights into the current business landscape and what we can expect in the future.
Clients
Cindy’s talents as a speaker, meeting facilitator, and panel discussion leader produce highly productive, bottom-line oriented meetings that enable your organization to develop the leaders and create the culture necessary to survive – and thrive – in today’s volatile business environment. Respected enterprises with whom Cindy has spoken for as a keynote presenter or meeting facilitator include: Cisco, Eli Lilly Company, Oracle, Genentech, Microsoft, Keybank, WBENC, Bridgepoint Education, The Ritz Carlton and The Mayo Clinic.
Customer-Focused
Currently, Cindy is President of Solomon Associates, Inc., an organization dedicated to creating high performance leaders, developing highly effective employees, and building truly customer-focused organizational cultures. She is known for her witty, motivational, and fully customized delivery, which allows your attendees to build their knowledge base, while building their enthusiasm for productive change, life-long learning, and exceptional customer service experiences.
Books
Cindy’s insights regarding leadership, customer service and loyalty can be seen in publications around the country and most recently in her new books, The Rules of Woo®: An Entrepreneurs Guide to Capturing the Hearts and Minds of Today’s Customers and the newly published Creating a Culture of Courage: The Courage Challenge Workbook.
Cindy Solomon Speaking Topics
Creating a Culture of Courage™: The New Leadership Challenge
As companies are demanding that employees take more risks, do more with less, and try to anticipate the future, courage has become a critical and often overlooked element of every leader's skill set and "scorecard." We can no longer be averse to taking risks or remain complacent in any organization -- for success depends almost entirely on our ability to make difficult decisions confidently and quickly… about our businesses, about our careers and about our lives.
The Courage to Innovate™: The Corporate & Entrepreneurial Imperative
Many of us are being asked every day to become more "Entrepreneurial" in how we address our organizations and businesses. Whether we reside in small organizations looking for that competitive edge or in large and cumbersome organizations seeking a better way to do business… it takes courage… courage to lead… courage to risk… and most importantly, it takes courage to innovate. The organizations that will face the future successfully and with a renewed spirit of innovation will need to look inside themselves to see if they have the courage to work differently and more effectively.
Cindy Solomon Books
The Rules of Woo®: An Entrepreneurs Guide to Capturing the Hearts and Minds of Today’s Customers
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Creating a Culture of Courage: The Courage Challenge Workbook
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Cindy Solomon Speaker Testimonials
What a terrific contribution Cindy made to the success of our meeting! Her opening keynote truly was a key to the success of the remainder of the conference!
- CEO, International Executive Women’s Alliance |
In this time of uncertainly and unexpected challenges, Cindy urged us to not only focus on better communications, but also to be ‘courageous’ in our lives, so that we can adapt to an ever.
- DeLaine Perkins, Executive Director, Quest International Users Group |
The presentation Cindy gave not only filled my cup, but it runneth over! Her content was practical, wise, insightful and valuable. Thanks for the opportunity to experience Cindy’s wisdom!
- Director of Client Relations, Gorgon Training International |
Very practical, solid suggestions (no fluff!), style was great, real.
- Manager, Eli Lilly & Company |
