Former Sales Director, Disney Institute
and Best-Selling Author
Simon T. Bailey is the CEO of Simon T. Bailey International, a premium education company specializing in creating learning and development content for individuals and organizations. Simon derives great joy by sharing and inspiring men and women with a simple transformational framework and the tools needed to create a purposeful life and a meaningful and profitable business.
Simon delivers tangible takeaways that are easy to implement and produce sustainable results. He connects with any audience – on many levels – with a relevant message that resonates beyond the stage. Simon serves as a guide and catalyst, challenging people to shift and create their future. With his wisdom and expertise, an Orlando-based healthcare system was able to be acquired and a division of a hospitality company was ranked No. 1 for customer service by Expedia.com.
Simon is one of America’s top 10 most-booked corporate and association speakers on Change, Leadership, and Customer Experience. He has worked with over 1,500 organizations and has impacted more than 2 million people through his presentations and seminars in 45 countries worldwide. As a Hall of Fame keynote speaker, executive adviser, and author, he addresses more than 100,000 people each year. Some of his clients include AT&T, IBM, MasterCard, Microsoft, and Toyota.
Building Business Relationships
His popular Building Business Relationships course for LinkedIn (via Lynda.com) has been viewed by 20,000 professionals in 100 countries. His new course, How to Find a Sponsor, is receiving rave reviews. Simon is the top-selling author of seven books and creator of the Shift Your Brilliance System, a personal development program that takes individuals and organizations on a transformational journey to create a brilliant life and business. A percentage of the revenue from system sales benefits the U.S. Dream Academy, a nonprofit organization that positively impacts urban youth.
Prior to founding his company, Simon worked in the hospitality and tourism industry for 20 years and was sales director and new business development director for the world-renowned Disney Institute based at Walt Disney World Resort.®
Simon holds a Master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key Honor Society. He is also a former member of the advisory council for Management and Executive Education at Rollins College Crummer Graduate School of Business, one of the top 25 best private graduate business schools in the United States.
Accolades and Affiliations
He was named Man of the Year by the Leukemia & Lymphoma Society of Central Florida and serves on the Board of Directors for the U.S. Dream Academy and the Orlando Health Foundation. Speaker magazine also selected him as one of the top 25 “hot speakers” shaping the profession.
When Simon is not working, he spends quality time with his two active teenagers, roots for the Buffalo Bills, and is an avid moviegoer.
VIRTUAL: Shift Your Brilliance - Lead Differently
Industries are being transformed at the speed of light. To keep adapting to the changing times, organizations need leaders that reset their mindset. The leadership skills of yesterday will not carry the day in an economy of uncertainty. However, leaders who adopt forward-looking thinking can positively influence the culture of their companies and position it for future success. In this webinar, Simon will share just-in-time insights for leaders of teams and influencers who lead without a title.
VIRTUAL: Thriving through Adversity
Audacious individuals possess a daring attitude of confidence with a high disregard for conformity, conventional thinking or common existence. They focus their energy like a laser and have a can-do must-do mindset. As a result, they spark their team members with hope to co-create a better future. Get ready to pivot and reignite your internal your team to re-emerge and see differently in the new normal.
LEADING WITH SPARK: Create a Culture Where Everyone Matters
Transformational leaders are divergent thinkers who refuse to settle for a status quo culture. They are relentless in creating an environment where everyone belongs and brings their best selves to work. This is a conscious inclusive mindset that fosters growth, high performance, and trust. Culture is more than the mission and vision of the organization. Culture happens when no one is looking. As business changes at the speed of light, an organization’s culture will stand the test of time if it’s built on the right foundation. Leading with Spark is understanding that the purpose of leadership is to invite men and women on a journey to discover the leader within themselves while they’re following you. A leader can only take people to a place that he or she has already experienced. Leading with Spark is understanding that innovation only happens when everyone has a seat at the table and their voice can be heard. Leading with Spark is releasing the need to always be right and shifting to creating a culture that evolves from “me to we”. Forward thinking leaders are forward looking leaders who understand the difference between effectiveness and busyness. Culture is the game changer that attracts talent, engages customers, and establishes a brand in the next decade.
SPARK: Act Like an Employee and Think Like a CEO
Men and Women with SPARK understand that a paycheck is given to people who show up, and opportunities are given to those who think and work beyond what they are paid to do. This is a fresh way of thinking in 2020 and beyond. As CEO (Chief Execution Officer) of your life, you’re intentionally accountable to having a fluid career vision, high performance behaviors, positive habits, and consistent execution. You have the uncanny ability to produce uncommon results in uncommon times. Are you that person that the organization cannot live without? Team Members with SPARK are transformational thinkers that positively impact everyone else around them by raising the vibrational level to produce tangible results. When everyone else is saying NO! Team members with SPARK find a way to say YES! Men and Women with SPARK are leaders without titles who leverage relationship capital to do what is common in an uncommon way. Men and Women with SPARK stop waiting for human resources to assign a new role and pivot from a job description to doing meaningful tasks. Men and Women with SPARK fire themselves from their jobs and re-hire themselves as “intrapreneuers” intending to take their organization to the next level. When I served as Sales Director at Disney Institute, I learned when I sparked moments for the people I was serving, I also sparked something in myself. I realize we spend so much time at work, if we’re going to revolutionize our lives, we have to leverage the moments we’re on the clock. Now, I’m dedicated to helping you uncover your inner fire and grow it each and every day.I want to teach you the mental algorithm to be a SPARK so that you can accelerate your results.
Brand the Moment – Platinum Service with a Brilliant Touch
The Center for Customer Driven Quality at Purdue University reports that 90% of American consumers form their perception of companies based primarily on the service experience. Customers buy more frequently, make more transactions and are willing to pay more per transaction when they deal with companies who provide them with a superior service experience. On the other hand, we all know what happens when a business disappoints a customer! To become a brilliant brand that focuses on “Platinum Service with a Brilliant Touch”, every team member must feel a significant sense of personal ownership. From the front line to the executive suite, Customer Love is all about re-enlisting heads, hearts and hands to create internal alignment, brand longevity, and customer loyalty. Unleash a fresh way of thinking about the customer experience. Start a process that will transform your organization’s culture into one that consistently delivers Platinum Service. Teach your team members how to achieve Platinum Service from the inside out and adopt it as a way of life.
Stop Selling and Start Connecting
The Gallup Organization states that 70 percent of human decision-making is emotional and 30 percent is rational. When buyers emotionally connect with a brand, they buy more, pay a higher margin, and tell others about their experience. It is imperative for sales professionals to stop selling and start connecting. When they sell, that’s a transaction. However, when they connect, a relationship is created for the life of the brand. This shift in selling has tremendous upside potential as organizations experience disruptive market forces, a change in client needs, and unseen economic headwinds. Sales professionals who intend to grow market share by acquiring new customers and increasing margins from existing customers must examine their sales edge
Your enthusiasm is contagious and was just what everyone needed on that Monday morning to revive and awaken their leadership brilliance. The feedback we have already received about your presentation has been overwhelmingly positive. Our bookstore sold out of your book seconds after your presentation, and the book signing line itself was proof that the ASHRM attendees loved what you had to say and wanted more!
- | ASHRM
Your morning keynote made such an impression on the attendees that your afternoon session had one of the largest crowds ever for a breakout in the 25-year history of this conference. Other evidence of your impact was that not a session went by the rest of the day without a quote or a reference from one of your presentations.
- | Kentucky Department of Tourism
Mr. Bailey was inspiring, dynamic and upbeat! He captivated a very challenging audience. They were enamored with his message and motivated to search and discover the best in themselves.
- | University of Florida
What a great way to engage our leaders! Your presentation style and study of our objectives was hugely successful in sharing key messages on engagement with our guests and team members. Your participation was truly valuable and appreciated.
- | Hilton