Mark Sanborn Speaker Biography
Leadership and Team Building Expert, Author of International Bestseller, The Fred Factor
Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark Sanborn is known internationally as “the high content speaker who motivates.” He presents 90-100 programs every year on leadership, team building, customer service and mastering change. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change.
Certified Speaking Professional
Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. Mark is also a member of the exclusive Speakers Roundtable, made up of 20 of the top speakers in America.
Books
Mark is the author of the bestseller The Fred Factor: How Passion In Your Work and Life Can Turn the Ordinary Into the Extraordinary which has sold more than 1.6 million copies internationally. His other books include You Don’t Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference, Teambuilt: Making Teamwork Work, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do and Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between, Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results, and The Potential Principle: A Proven System for Closing the Gap Between How Good You Are and How Good You Could Be. Mark’s latest book is The Intention Imperative: 3 Essential Changes That Will Make You a Successful Leader Today.
Video Training
He has created and appeared in 20 videos and numerous audio training programs. His video series Team Building: How to Motivate and Manage People made it to the #2 spot for bestselling educational video series in the U.S.
Clients
Mark’s list of over 2400 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton’s of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere.
Awards and Recognition
Mark is a past president of the National Speakers Association and winner of The Cavett, the highest honor bestowed by that organization. In 2007, Mark was awarded The Ambassador of Free Enterprise Award by Sales & Marketing Executives International.
Education
A cum laude graduate of The Ohio State University, Mark worked his way through college as an After Dinner Speaker. After graduation, he was an Account Executive, Regional Manager and Associate Publisher in the magazine publishing industry.
Mark resides in the greater Denver, Colorado area with his wife Darla and sons Hunter and Jackson. Mark is also an avid downhill skier, scuba diver and motorcyclist.
Mark Sanborn Speaking Topics
EXTRAORDINARY LEADERSHIP - HOW TO CREATE AN ENGAGED AND INSPIRED TEAM
In a rapidly changing world, with challenges at every turn, being an extraordinary leader comes down to learning ordinary practices and doing them just a little bit better. Drawing upon 40+ years of expertise in the business realm, Mark Sanborn’s mission has consistently been to shape the leader within each of us. He guides organizations with unwavering dedication, helping them understand that while circumstances may shift, the timeless principles of leadership remain steadfast, and ultimately exist in all of us.
EXTRAORDINARY SERVICE - HOW DOING A LITTLE EXTRA CREATES HUGE RESULTS
Based on the phenomenal success of his international best-selling book, The Fred Factor, Mark has become the leading expert on how to turn ordinary into extraordinary. In a world where customer service can often feel mundane and lackluster, it’s time to revolutionize the way we engage with customers, colleagues, and vendors. In this dynamic keynote, Mark equips businesses with the tools and strategies to elevate their customer service experience from ordinary to extraordinary.
EXTRAORDINARY ORGANIZATIONAL PERFORMANCE - LITTLE EVERYDAY ACTIONS THAT CREATE REMARKABLE OUTCOMES
Based on the phenomenal success of his international best-selling book, The Fred Factor, Mark has become the leading expert on how to turn ordinary into extraordinary. In a world where customer service can often feel mundane and lackluster, it’s time to revolutionize the way we engage with customers, colleagues, and vendors. In this dynamic keynote, Mark equips businesses with the tools and strategies to elevate their customer service experience from ordinary to extraordinary.
Mark Sanborn Books
The Intention Imperative: 3 Essential Changes That Will Make You a Successful Leader Today
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The Potential Principle: A Proven System for Closing the Gap Between How Good You Are and How Good You Could Be
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Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results
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Up, Down, or Sideways: How to Succeed When Times Are Good, Bad, or In Between
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Encore Effect : How to Achieve Remarkable Performance in Anything You Do
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The Fred Factor
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You Don’t Need a Title To Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference
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Mark Sanborn Speaker Testimonials
"Your content was outstanding. I can't recall a keynote address where so many of our participants were taking notes...As strong as your content was, though, your customization of the presentation for our company was even better. This took your content to a much higher level. I heard a number of comments from participants who remarked that you were the most effective speaker they have heard reference specific company information in a keynote presentation."
- | CUNA Mutual Group
"I've been fielding one rave review after another on your talk.... Not only did you customize your presentation to meet ASAP's need, you exceeded our expectations. That's something that no speaker I've hired for this has ever done, until now."
- | ASAP Software Express
"Needless to say, Mark, you scored a home run with the way you integrated the facts about Doubletree into your message. Everyone in the audience was spellbound by the amount of information you had about our company. Kindly make sure to include the Doubletree Hotels Corporation to your list of many, many satisfied clients."
- | Doubletree Hotels Corporation
“I was extremely pleased with your performance and overwhelmed that you hit every single key message about McDonald’s that I gave you. You definitely exceeded our expectations.”
- | McDonald’s Corporation
