Alex Hunter Speaker Biography
Former Head of Virgin Online, Customer Service, Branding and Marketing Expert
Alex Hunter is a world-renowned customer loyalty keynote speaker, known for his expertise in branding, tech, and digital strategy. He has spent his career shaping the marketing and digital landscapes for some of the world’s most influential companies. As a founding member of Virgin America and the global Head of Online Marketing for the Virgin Group, Hunter pioneered innovative digital strategies that elevated the Virgin brand. He also played a key role in shaping Sir Richard Branson’s personal digital presence. His deep understanding of consumer loyalty and digital marketing has made him a sought-after speaker at major global events. Whether discussing the power of branding or the future of customer loyalty, Alex offers actionable insights for organizations looking to connect with their audiences in meaningful ways. His unique experiences make him a standout figure as a world-renowned customer loyalty keynote speaker.
Virgin Online
During his tenure at the Virgin Group, Alex Hunter’s role as the global Head of Online Marketing provided him with a unique perspective on customer loyalty. He was responsible for overseeing the global digital strategy of the Virgin brand and its diverse portfolio of companies. Additionally, Hunter worked closely with Sir Richard Branson, managing his personal digital presence. This role allowed him to craft cutting-edge digital strategies that engaged consumers and built long-lasting brand loyalty. His ability to blend creativity with strategic digital marketing makes him an invaluable speaker, particularly on topics related to customer engagement and loyalty. As a world-renowned customer loyalty keynote speaker, Alex uses his experience at Virgin to help companies enhance their digital presence and build meaningful relationships with their audiences.
Virgin America
Before joining the Virgin Group, Alex Hunter helped launch Virgin America, where he built a grassroots marketing campaign that garnered widespread public support. On a tight budget and schedule, he navigated the complexities of gaining public backing for the airline’s certification process, achieving remarkable success. This campaign caught the attention of major media outlets, including Time, CNN, and CNBC. In addition to marketing, he oversaw the development of Virgin America’s award-winning website, which earned multiple honors, including ad:tech and Webby Awards. Alex’s success at Virgin America exemplifies his expertise in creating memorable customer experiences and building brand loyalty. As a result, he is a sought-after world-renowned customer loyalty keynote speaker, sharing his insights on how to create customer experiences that drive long-term brand affinity.
Attaché
As a proponent of start-up creativity and emerging technologies, Alex Hunter also created and hosts Attaché, an innovative online travel show. This award-winning show provides business travelers with essential pre-trip information, offering quick and insightful city guides. By combining his passion for technology with his expertise in customer engagement, Alex has created a product that addresses the needs of a modern, tech-savvy audience. Attaché highlights his deep understanding of the intersection between tech, consumer behavior, and customer loyalty. This expertise, coupled with his innovative approach to travel, strengthens his position as a world-renowned customer loyalty keynote speaker, showcasing how brands can use technology to improve customer experiences and engagement.
CEO
Alex’s most recent role as the CEO of a venture-backed digital music company further solidified his expertise in building customer loyalty. Under his leadership, the company experienced rapid international growth, culminating in a successful merger and acquisition deal. Hunter’s ability to scale a company and deliver on customer expectations in multiple markets demonstrates his strategic insight into loyalty-building on a global scale. His experience as CEO and his role in guiding a tech company through a successful exit make him uniquely qualified to speak on topics of brand loyalty, customer experience, and innovation. As a world-renowned customer loyalty keynote speaker, Alex’s leadership experience offers invaluable lessons for businesses looking to expand their reach while maintaining strong customer loyalty.
Mentor
In addition to his entrepreneurial achievements, Alex Hunter has mentored emerging companies at events like SeedCamp in London and South Africa. His focus on branding, marketing, and customer loyalty has helped countless startups refine their strategies and secure venture funding. By sharing his expertise with the next generation of entrepreneurs, Alex continues to shape the future of customer engagement. His work with early-stage companies has enhanced his perspective on the importance of building loyal customer bases from the ground up. As a world-renowned customer loyalty keynote speaker, Alex’s mentorship experience offers insights into fostering customer loyalty even in the most competitive, fast-paced environments.
Tech Keynote Speaker
A highly regarded public speaker, Alex Hunter has delivered keynotes at some of the most prestigious industry events around the globe. His speaking engagements include ad:tech, Future of Web Apps, and Thinking Digital, where he has shared his unique insights on digital marketing and customer loyalty. His client list includes major brands such as Cisco, Deloitte, Procter & Gamble, O2, CapitalOne, and the BBC. These global organizations rely on Alex’s expertise to drive customer loyalty through innovative branding strategies. With his extensive speaking experience, Alex Hunter continues to be one of the most sought-after world-renowned customer loyalty keynote speakers, delivering impactful presentations that inspire businesses to build stronger, more loyal customer relationships.
Alex Hunter Speaking Topics
Why Should I Love You? Creating enduring loyalty in a connected world
How do you get new customers, and more importantly, how do you create LOYAL customers who come back often and feel compelled to spread the word about what you do. Ultimately, how do you get people to LOVE your brand.
Angel investment and the future of entrepreneurship
There's a new breed of entrepreneur that is fundamentally changing the face of business. They're building game-changing products on shoestring budgets, marketing without spending a dime, and getting users in the millions. How?
Brand 2.0 - The future of branding, marketing and customer service
Learn the new rules of online marketing from someone who has been there and done it. Alex will show you how to get the biggest bang for your buck online and make your site not just stand out from the crowd but be THE center of attention.
Social Media and the zero-budget marketing experience
What's the best way to use social marketing tools to engage with my users and get ahead of the competition? How are some of the biggest brands in the world crushing it on the web and why are others failing? How do I become part of the conversations surrounding my brand?
The Virgin America Story
Other Speech's Include:
- The Art & Science of WOW! - Incredible customer experience in the digital age. - The Virgin approach to great customer experience. - Global branding and experience in the 21st century. - Balancing online and offline for maximum effect.
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Alex Hunter Videos
Alex Hunter Articles
Alex Hunter Speaker Testimonials
“Exceptional. A truly gifted speaker”
- | Royal College of Nursing
“Entertaining, relevant and quite inspirational…one of our best events ever.”
- | Nationwide
“Very engaging. His personable style meant that the subject matter was easily absorbed and interest was held throughout.”
- | News International
“Alex’s presentation was entertaining, educational and timely for our industry. In addition to the content, his fast-paced, colloquial, dynamic delivery style is nothing like what the crowd is used to, and very much appreciated by the audience (and it made us look good for broadening the minds of our attendees!). He took the time to look at examples that made sense to our audience, from their industry, which was very much appreciated. Fantastic opening keynote.”
- | IIR




