QBQ! Trainer, Personal Accountability and Leadership Expert
Kristin Lindeen is a keynote speaker and facilitator who teaches personal accountability and QBQ! based on the bestselling book QBQ! The Question Behind the Question by John G. Miller. Kristin grew up in the home of QBQ! as the oldest of seven Miller children. Steeped in the QBQ! message of personal accountability, she is uniquely equipped to share it with others. Her clients include corporations, associations, schools, churches, government groups, and nonprofits.
Based on the bestselling book QBQ! The Question Behind the Question by John G. Miller, QBQ! is a practical way for living a richer life at work and at home, enabling people to eliminate Blame, Procrastination, and Victim Thinking. Life-changing and lighthearted, Kristin emphasizes that personal accountability is a “me” thing, not a team thing. But when you practice it, the team can do great things.
Kristin is the co-author of The QBQ! Workbook with her father, John G. Miller. She is also author of I Own It! Building Character Through Personal Accountability, a handbook that guides teachers through 10-lessons designed to help students discover the incredible value of practicing accountability, responsibility, and ownership at school, home, and work.
Kristin holds an M.A. in Curriculum, Instruction and Corporate Education from Colorado Christian University, and enjoys delivering practical content to groups with a style that is energetic and fun. When not traveling, Kristin is home in Maple Grove, Minnesota, enjoying life with her husband, Erik, and their young children, Joshua, Rebecca, and Andrew.
Personal Accountability and the QBQ!™
Have you heard questions like these? "Why do we have to go through all this change?" "When is someone going to train me?" "Who dropped the ball?" "When are we going to find good people?" "Why can't they communicate better?" "When is that department going to do its job right?" If so, then Kristin's message of Personal Accountability and the QBQ! is right for your organization or event. Based on the best-selling QBQ! book, people at every organizational level have found this "Fast, Frank, and Fun" presentation life-changing. Participants will discover how to practice personal accountability by eliminating blame, complaining, and procrastination by asking The Question Behind the Question. Using his gifts of story-telling and humor, Kristin delivers a message that is practical and applicable to all areas of life.
QBQ!: Achieving Excellence by Practicing Personal Accountability
Founded on the book, Flipping the Switch... Unleash the Power of Personal Accountability, this presentation enables participants to use the practical tool called "QBQ!" to bring five "Advantage Principles" to life. These core ideas are: Learning, Ownership, Creativity, Service, and Trust. Whether teaching the Roadblocks to Learning, the Five Trust-Builders, or how to eliminate The Ultimate Excuse, Kristin will give the audience tools to "flip the switch" at work and at home. Knowing QBQ! is not a prerequisite to experience this presentation.
John G. Miller's book, Outstanding! ... 47 Ways to Make Your Organization Exceptional, is a result of years of observing what works-and what doesn't. In it, he provides a roadmap for people and organizations to become exceptional. "Outstanding" means superior, striking, clearly noticeable - to stand out. People everywhere want to buy from, sell to, invest in, volunteer at, and work for outstanding organizations. Filled with practical ideas that can-and should-be used by individuals and teams from the boardroom to the stockroom, Kristin's presentation will help your people and organization become outstanding!
All Kristin Lindeen Books
I Own It! Building Character Through Personal AccountabilityPurchase Book
The QBQ! Workbook: A Hands-on Tool for Practicing Personal Accountability at Work and in LifePurchase Book
Kristin, what a wonderful event! There was so much laughter in the room, it was contagious! We can be a tough crowd but you won us over quickly. The content, the personal stories, and your accessibility during breaks was very much appreciated. You've got a great message in "Personal Accountability and the QBQ!
- J. Clark, Director, Manufacturing/Engineering | Toshiba American Business Solutions
Thank you for delivering four awesome QBQ! sessions. The timing could not have been better. Change management is the name of the game these days, and our teams here are more prepared to handle change with the introduction of the QBQ! "thought process." Job well done.
- R. Jones, RVP Pacific West | Nationwide Insurance
The training was outstanding! Everyone found Kristin very charming and witty. She was a perfect match for my team. I have just ordered Outstanding! for them as they came to me wanting it because the QBQ! session was so good. It was the best training we’ve had in a very long time!
- S. Dugan, NA Sales Director | GE Measurement & Control Solutions
We continue to apply the QBQ! principles. Your workshop was an excellent investment for our team. Should another opportunity open up, we will invite you back!
- J. Fruth, Regional V.P. | John Deere Landscapes