Emotional Intelligence (EQ) Thought Leader; Leadership, Performance and Change Expert
J.P. Pawliw-Fry is an internationally renowned thought leader on the subject of leadership and change. An expert in performing brilliantly under pressure, he is one of the world’s top experts on performance and emotionally intelligence. J.P. is the author of the book Performing Under Pressure from Crown Publishing, and is also a performance coach to business leaders, as well as Olympic athletes. As a speaker and consultant, J.P. challenges groups to think differently about human behavior, leadership and how to manage the pressure that is overtaking so many organizations and individuals today.
Some of J.P.’s engagements include Fortune 1000 companies and strategic clients such as Johnson & Johnson, McDonald’s, Oracle, Pitney Bowes, Salesforce, ServiceNow, Whirlpool Corporation, Cushman & Wakefield, and Zoetis, Inc.
Organizations face big challenges: whether it is an accelerated rate of change, the threat of disruption, ambitious targets or aggressive competition. They can only overcome these challenges with exceptional and authentic leadership.
For over twenty years, J.P.’s curiosity and passion for helping people manage their emotions has driven his research-based approach (his organization surveys over 40,000 people a month) in developing science-based skills and tools required to build a culture of exceptional leadership. His work with leaders from Fortune 500 companies such as Goldman Sachs, Intel, Coca-Cola and Johnson & Johnson, as well as the US Marines, Olympic athletes and NBA and NFL teams has provided him with considerable opportunities to test his science-based tools in environments of high pressure. He knows what works when leaders face their most significant challenges.
As a provocative and highly captivating virtual speaker and thought leader, J.P. brings engaging stories and a lot of fun to every keynote. He challenges groups to think differently about human behavior, leadership and how to manage the pressure that is overtaking so many organizations and individuals today. J.P. provides real tools to help teams leverage the power of vulnerability and empathy, teaching the science of emotional intelligence to embrace pressure and manage the disruption and challenge they are facing.
Performing Under Pressure
J.P.’s book, Performing Under Pressure: The Science of Doing Your Best When it Matters Most, has been published in 65 countries and was named as one of Inc. Magazine’s Best Business Books of the Year. When he is not traveling the globe, J.P. can be found reading, out dancing, or cherishing time with family. It is no coincidence that he loves working with professional and Olympic athletes, as he is himself an avid and enthusiastic athlete. J.P. loves to participate in a variety of sports including running, volleyball, hockey, and swimming and considers himself a ‘professional’ rugby fan.
J.P. Pawliw-Fry is a contributing columnist for The Economic Times (the second-highest circulation newspaper in the world). His high-content and enormously inspiring leadership presentations include a fascinating multimedia show and leave audiences with something different: strategies that they can implement the very next day to make a real difference.
LEVERAGING THE SCIENCE OF EMOTIONAL INTELLIGENCE: You Won’t Win if You Can’t Keep Your Best People
With 40-70% of people contemplating leaving their jobs, the challenge of retaining your best and brightest has never been more important. ut you won’t keep and engage them if you rely on pay, benefits or cool job titles. It’s been a challenging two years and people are getting burned out and overwhelmed, yet they are now facing increased uncertainty, change, and the pressure to deliver with limited resources. What they need to be successful in this environment is a manager who is equipped with the skills of Emotional Intelligence (EI). A manager who, in times of stress, can tune in to the needs of their directs and help them grow, be resilient and productive. Unfortunately, at the very time your people have this critical need, pressure is pushing your well-intentioned managers to become more command and control, and less connected to their people, causing your best to consider greener pastures. It doesn’t have to be this way. In this powerful virtual or live experience, your managers and leaders will learn how to: • Grow their skills of Emotional Intelligence so they can tune into the challenges their people are facing. • Lead with empathy and edge, to drive increased retention, engagement and performance • Use brain-based strategies to manage their own stress and emotions so they can be resilient, a source of calm in your organization and coach people to be their best in the most trying situations. • Influence & engage others who are at a distance and create the conditions to keep best and brightest, which is the key to winning.
Managing Anxiety, Stress, and Burn Out
Your team is feeling burnt out. They feel overwhelmed with too much to do and have fewer resources because of the Great Resignation. They are feeling anxious and are concerned about their lives becoming too busy and frantic again. Sometimes their worry doesn’t have a specific focus, it simply has become an all- encompassing, global anxiety. Without concrete skills to manage these challenges, their brains form negative behavior patterns and bad habits that negatively affect their mental and emotional health, and their performance. It doesn’t have to be this way. The goal of this program is to give individuals insight and tools to manage anxiety and stress in all parts of their life. Anxiety can be defined as a feeling of worry, nervousness, or unease about something with an imminent or uncertain outcome. We all feel some sort of anxiety and stress on a spectrum, and it can vary in intensity and level of disruption of our life. The good news is that there is a burgeoning science of how to manage anxiety and build resilience that anyone can learn. It starts by becoming a ‘student of human behavior’ – understanding how the brain responds to pressure and uncertainty and then learning concrete skills and strategies to manage emotions and the mind more effectively. In this interactive program, your people will learn: • What is anxiety and, importantly, how it differs from fear. • How the brain reacts under pressure: and why that can set them up to feel more, not less anxiety, stress, and burnout. • How to build self-awareness: they will learn the habitual way they react to uncertainty and change, and strategies to respond more effectively. • The importance of empathy: why empathy for ourselves is one of the hallmarks of successfully managing anxiety and stress (and one of the first thing that goes for others). • How to build the habit of resilience: a daily habit to give them build concrete tools to manage their brain and mind as they face uncertainty over the long term. • How to bring joy back into their life: to live more fully in the moment and improve their mental well-being.
The Art of Empathy: The Antidote to The Great Resignation
Your people are burning out. After a long, difficult time during the pandemic, they are feeling overworked and underappreciated. This is causing many to question staying in their current position. The most important thing your organization can offer them is an environment that is strong in empathy. When an individual doesn’t feel like they have a voice, doesn’t feel valued or doesn’t know where they stand with their manager, they start to disengage, lose energy and contemplate leaving. This is especially true when they face uncertainty and the challenges of remote/hybrid work. Equipping your managers (and your whole organization) with empathy not only helps people who are struggling to get though a tough time, it also puts them on the road to achieving great things together. Something they truly desire. In this powerful virtual program, your people will learn: • What the single greatest cause of a lack of empathy is. • Why building both Heart and Edge (the ability to care and tune-in also, and the ability to hold people accountable) is so important to getting discretionary effort and building a great culture. • What empathy is (and what it isn’t), and how to leverage empathy to inspire their people to do great work. • What the key components are to building an environment of high psychological safety, and why it matters to innovation. • How to work better, together, in a virtual or hybrid environment.
Getting to the Last 8%: Learning the Skills of Giving and Receiving Feedback to Power Performance
Our research has found that most people are relatively effective at getting to 92% of what they want to say in a feedback conversation. But when they get to the last 8% of what they really want to say, the hardest part of the feedback they want to give, the part of the conversation that has consequences for the other person, they sense the potential emotional impact this feedback might have, and they back off and avoid giving this important information. This creates significant challenges for the other person: not only do they not know how where they stand, which increases their anxiety, but they don’t improve and get better. Worse, they feel less psychologically safe and emotionally connected, which increases the chance they will leave their job, not helpful when keeping the best and brightest is becoming the most important issue for organizations today. It doesn’t have to be this way. The goal of this program is to give your people the insight and tools to manage their emotions to get to the Last 8% of what they want to say in a feedback conversation. The good news is that there is a burgeoning science of how to give and receive feedback that anyone can learn. It starts by becoming a ‘student of human behavior’, understanding the brain under pressure, and learning the concrete skills needed to give feedback in a way where the other person can hear it. In this powerful program, your people will learn: • What is The Last 8% and why it is the biggest opportunity for your people to learn, grow and power performance. • How the brain reacts under pressure: and why that is at the heart of why people avoid giving Last 8% feedback. • Self-awareness: what their habitual way of reacting to receiving feedback is and why that matters as a signal to the other person that they are open to getting this important feedback. • The importance of empathy: how to build empathy, how to truly understand the other person so they can give better, more nuanced, feedback, more effectively. • How to start a Last 8% feedback conversation: most people do not know where to start, and this anxiety, along with trying to be perfect, is what stops them from beginning this important conversation.
How to Perform Under Pressure
Your people are facing the most intense challenge of their careers, yet most continue to rely on their IQ and technical skills to manage through. It’s not enough. To survive, your organization needs to be agile and see opportunities where others do not. Your team needs to learn how to work effectively with others who are, themselves, under pressure themselves. In this powerful program, your team will learn: • Specific tools learned from working with high performers in the NFL, NBA, Olympic teams, Navy seals, Goldman Sachs, Intel, among others to be more adaptable, resilient, collaborative and opportunistic. • How to manage their brain so they think, perform and lead under pressure. • The single most important daily habit that increases focus and decreases burnout • This virtual program is based on a 12,000-person study we did for our New York Times best-selling book, Performing Under Pressure
All Change is Personal
The usual approach to change does not take into consideration the human brain and its neurological realities. The brain’s primary hardwired mission is ‘first, keep alive.’ When change is coming the brain senses personal danger and all too often its built-in responses are to trigger emotions that cause people to resist and prevent change. This is the major reason why over 80% of change efforts fail. In this program, you will: • Learn what Last 8% situations are and how they impact the personal aspect of change • Understand what happens to your brain in face of change, uncertainty, and pressure • Specific tools and strategies to manage emotions so you can deal effectively with change • Understand how to apply the strategies to increase resilience, as well as promote creativity and innovation.
All J.P. Pawliw Fry Books
Performing Under Pressure: The Science of Doing Your Best When It Matters MostPurchase Book
"Best keynote presentation I have been to in years! Very different than the usual: extremely interesting and powerful – yet highly entertaining. It is not often I hear someone who can really ‘put it together’."
- Ernst & Young |
"J.P. is an inspirational Presenter and he infuses passion into his material... He can take complex ideas and simplify them, giving the members of the audience real solutions they can easily implement."
- LANSA Inc. |